Contact Us
We are committed to providing exceptional customer support for all our UK players. Our dedicated team is available through multiple channels to assist with account queries, technical issues, payment concerns, and general enquiries. Please review the information below to find the most suitable contact method for your needs.
Customer Support Channels
Our customer service department operates with full compliance to UK Gambling Commission regulations and maintains strict confidentiality standards for all player communications.
| Contact Method | Availability | Response Time |
|---|---|---|
| Online Chat | 24/7 | Instant |
| Email Support | 24/7 | Within 24 hours |
| Phone Support | 09:00-21:00 GMT | Immediate |
Email: [email protected]
Phone: +44 20 3875 9124
- Prepare your account details and relevant documentation before contacting support
- Clearly describe your query or concern to expedite resolution
- Allow sufficient time for our team to investigate complex issues
- Follow responsible gambling guidelines when discussing betting limits or account restrictions